Opportunities

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Let’s start this new journey together.

At ABC, we encourage creativity, have a passion for quality and service, respect the contribution of all our team members, work towards the progress of the Group and the individual, and make employees the heart of our organisation.

Customer Service Officer - Life Insurance - ABC Financial Services

Roles & Responsibilities
- Develop marketing strategies and promote life insurance products
- Evaluate corporate and individual customers’ needs and make recommendations that meet their criteria.
- Guide and enhance customer knowledge on the product
- Cross selling other insurance products to existing clients
- Act as facilitator between the company and the clients
- Provide outstanding customer service to gain customer trust and create customer retention
- Achievement of sales target
- Assist the Head of Department to establish the monthly, quarterly, and/or yearly sales objectives
- Boost work culture within teams, promote cross teamwork and performance target
- Keep up to date with current market conditions
Qualifications & Experience
- Diploma or Degree in Sales and Marketing or related field with experience in Life Insurance
- ICII certifications would be an advantage
- Well versed with Anti-money laundering / FSC Regulations / MRA Regulations
- Minimum 1 - 3 years’ experience in a similar position.
Profile
- Dynamic and trustworthy
- Ability to multitask, work successfully under pressure and effectively manage time and workload
- Possess good analytical skills
- Passionate about quality, service, and client satisfaction
- A desire to work within a diverse, collaborative and customer driven environment.
Good Harvest Ltd reserves the right to call for interviews only the best qualified candidates.

Inspired candidates should send their motivation letter and CV to the Human Resources Department.

Email: recruitment@abcgcs.mu | Tel:+230 405-1307

Closing Date: 21 May 2023
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Customer Service Officer (Insurance Sector) - ABC Financial Services

Responsibilities:
- Provide technical support and guidance to the team to ensure procedures and standards compliance.
- Ensure that quotation and insurance policies are processed according to guidelines.
- Ensure that Customer files are complete and compliant to FSC requirement.
- Building sustainable relationships and trust with customers through open and interactive communication.
- Ensure proper follow up and delivers a high-quality customer service standard.
- Provide proper guidance in relation to the insurance policy.
- Manage daily the operational and administrative tasks.
- Promote and prospect sales of insurance.
- Ensure that products being proposed are competitive and suite customer’s needs.
- Follow-up on sales leads and referrals.
- Provide relevant and standard reports to Management.
- Following communication procedures, guidelines, and policies.
- Going the extra mile to engage customers.
Key Competencies:
- Excellent communication skills (written & verbal).
- Quality conscious.
- Accuracy and precision.
- Good organisational and planning skills.
- Customer care and relationship focus.
- Self-motivation and commitment.
- Target oriented.
Requirements:
- HSC
- Desirable Diploma in Management/Business Admin/CII.
- Minimum 1 - 3 years’ experience in a similar position.
Good Harvest Ltd reserves the right to call for interviews only the best qualified candidates.

Inspired candidates should send their Motivation Letter and CV to the Human Resources Department.

Email: recruitment@abcgcs.mu | Tel:+230 405-1307

Closing Date: 21 May 2023
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Trainee Telemarketing Representative - ABC Financial Services

Roles & Responsibilities
- Handle inbound and outbound calls for sales, customer surveys, customer enquiries, debt recovery and any other types required by the company
- Assist in handling and resolving customer complaints
- Provide customers with product and service information
- Enter new customer information into system accurately
- Update existing customer information
- Identify and escalate priority issues
- Transfer calls to appropriate resource
- Follow up customer calls where necessary
- Contact corporate and/or individual customer by phone
- Obtain accurate client information
- Maintain proper customer/potential customer database
Qualifications & Experience
- Higher School Certificate
- School Certificate
- 1 year experience
Profile
- Good customer skills and positive attitude
- Excellent problem-solving skills
- Ability to work in a team
- Computer literate
- Good communication and written skills in English and French
- Available immediate effect
Benefits:
- Pension and medical insurance plan.
- Working hours: Weekdays: 08:30 to 17:00
Saturdays: 08:30 to 12:00 (Alternate off after probation)

ABC BPO Ltd reserves the right to call for interviews only the best qualified candidates.

Inspired candidates should send their motivation letter and CV to the Human Resources Department.

Email: recruitment@abcgcs.mu | Tel:+230 405-1307

More details on: Website: http://www.abcgroup.mu/Vacancies

Closing Date: 29th May 2023
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Trainee Relationship Associate - ABC Financial Services

Roles & Responsibilities
- Assist in scrutinizing the credit information required to assess lease applications.
- Follow up of client's applications for completeness and timely delivery.
- Assist in the monitoring of customer performance through regular review of accounts and financial statements.
- Assist in proper compliance with KYC Policies and operating procedures.
- Operate as a team player, ensuring the achievement of the department's goals.
- Perform administrational duties for the business operations.
- Project professional business image, promote and uphold the company's values.
Qualifications & Experience
- Degree holder in Business Administration/Finance related field.
- With or without work experience
- Have sound knowledge in using Microsoft Office tools.
Profile
- Good Customer skills and positive attitude
- Have analytical skills to understand Financials and risk assessment
- Have good planning and organisational skills
- Good communication skills (English and French)
Expert Leasing Ltd reserves the right to call for interviews only the best qualified candidates

Inspired candidates should send their motivation letter and CV to the Human Resources Department.

Email: recruitment@abcgcs.mu| Tel:+230 405-1307

Closing Date: 30th May 2023
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Human Resource Trainee - ABC Financial Services

ABC GCS Ltd is a company engaged in providing its services to all the companies under the ABC Financial Services Cluster and is a member of the ABC Group of Companies.

The company is recruiting a dynamic and self-motivated Human Resources Trainee to assist in the day-to-day running of the HR Department.

Key Role & Responsibilities:
- Assist the HR team in the administration of training and follow up of the HRDC procedures.
- Provide support during the performance management exercise
- Assist in effective recruitment and selection process
- Assist the induction/onboarding processes
- Provide support in the implementing of HR procedures
- Perform related administrative duties as required by the management
- Compile data for HR statistics and analysis
- Active participation in the staff welfare activities
Key Competencies:
- Flexible, organized and pro-active
- Good interpersonal skills
- Outstanding organizational and time-management abilities
- Strong ethics and reliability
- Knowledgeable in employment law
Requirements:
- Degree in Human Resources Management
- Excellent written and oral communication both in French and English
- Proficient in MS office (excel, word, power point)
ABC Group Corporate Services Ltd reserves the right to call for interviews only the best qualified candidates.

Inspired candidates should send their motivation letter and CV to the Human Resources Department.

Email: recruitment@abcgcs.mu | Tel:+230 405-1307

Closing Date: 31st May 2023
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