Let’s start this new journey together.
At ABC, we encourage creativity, have a passion for quality and service, respect the contribution of all our team members, work towards the progress of the Group and the individual, and make employees the heart of our organisation.
Payroll & Administrative Assistant
ABC Group Corporate Services Ltd is a company engaged in providing its services to all the companies under the ABC Financial Services Cluster and is a member of the ABC Group of Companies.
The company is recruiting a dynamic and self-motivated Payroll & Administrative Assistant to assist in the day-to-day running of the HR Department.
Key Role & Responsibilities:
Key Competencies:
Requirements:
ABC Group Corporate Services Ltd reserves the right to call for interviews only the best qualified candidates.
Inspired candidates should send their motivation letter and CV to the Human Resources Department.
Email: recruitment@abcgcs.mu| Tel:+230 405-1307
Closing Date: 31st January 2025
Technical Insurance Officer - Safelane Insurance Brokers
Safelane Insurance Brokers Ltd is an insurance brokerage company under [SS1] ABC Group. It benefits from the strength and expertise of the leading motor vehicle dealer and is licensed by the Financial Services Commission.
As part of its strategy, Safelane Insurance Brokers Ltd is looking for an experienced and dynamic Technical Insurance Officer to join its growing team. The role demands good technical knowledge of the insurance industry in Mauritius with a strong focus on customer experience, client leads generation, collaboration and a passion for continuous learning.
Responsibilities:
Key Competencies:
Requirements:
Safelane Insurance Brokers Ltd reserves the right to call for interviews only the best qualified candidates.
Email: recruitment@abcgcs.mu | Tel:+230 405-1307
Closing Date: 31 January 2025
Senior Insurance Officer for Technical & Commercial - Safelane Insurance Brokers
Safelane Insurance Brokers Ltd is an insurance brokerage company which benefits from the strength and expertise of the leading motor vehicle dealer and is licensed by the Financial Services Commission.
As part of its strategy, Safelane Insurance Brokers Ltd is looking for an experienced and dynamic Senior Insurance Officer – Technical & Commercial to join its growing team. The role demands good technical knowledge of the insurance industry in Mauritius with a strong focus on customer experience, client leads generation, collaboration and a passion for continuous learning.
Responsibilities:
Key Competencies:
Requirements:
Safelane Insurance Brokers Ltd reserves the right to call for interviews only the best qualified candidates.
Email: recruitment@abcgcs.mu | Tel:+230 405-1307
Closing Date: 10 February 2025
Senior Cards E-Banking Officer
The job holder has the responsibility to handle & oversee overall activities of cards and E-Banking operations and Customer service while complying with requirements from card association and Bank of Mauritius regulation.
Key Responsibilities
Knowledge of Cards & E-Banking services and operations
Applicants to be solution oriented and customer service driven
Ability to communicate both written and verbal
Handle customer complaints, queries and chargeback
Handle reconciliation and process entries
Handle blocking, unblocking and card activation
Handle other card department unit tasks if required due to resource issue
Maintain good relationships with our partners
Ensure all processes are documented and reviewed regularly
Participation in new projects
Ability to take ownership of internal and external conflicts and manage expectations with a positive and professional attitude.
Applicants are expected to show problems-solving skills to approach issues logically and with good judgment and make appropriate decisions on behalf of the customer to ensure customer satisfaction
Availability to handle tasks/ issues in case of occurrence
Technical Skills, Knowledge and Competencies
Knowledge of Cards and Digital products
Outgoing and enthusiastic while still maintaining a professional image at all time
Cooperative and proactively assist others to manage workloads
Excellent Microsoft Office and electronic daily management skills
Good time management skills, able to work under pressure and deliver to tight deadlines
Good social skills displayed when dealing with a range of people and situations
Strong multi-skills ability
Excellent ability to make sound decisions within scope of the job
Experience & Qualifications
Bachelor’s degree or an equivalent qualification would be an advantage
At least 3-5 years’ experience in the Banking Sector or Card payment industry
Closing Date: January 31, 2025
Cards E-Banking Officer
The job holder has the responsibility to handle overall activities of cards and E-Banking operations and Customer service while complying with requirements from card association and Bank of Mauritius regulation.
Key Responsibilities
Knowledge of Cards & E-Banking services and operations
Applicants to be solution oriented and customer service driven
Ability to communicate both written and verbal
Handle customer complaints, queries and chargeback
Handle reconciliation and process entries
Handle blocking, unblocking and card activation
Handle other card department unit tasks if required due to resource issue
Maintain good relationships with our partners
Ensure all processes are documented and reviewed regularly
Participation in new projects
Provide digital solution as far as possible and have a paperless and eco-friendly mindset
Ensure to foster internal and external interpersonal relationships with a positive and professional attitude. Participating in strengthening team bonding
Applicants are expected to show problems-solving skills and be able to make good judgments and give feedback to ensure customer satisfaction
Availability to handle tasks/ issues in case of occurrence
Technical Skills, Knowledge and Competencies
Knowledge of Cards and Digital products
Outgoing and enthusiastic while still maintaining a professional image at all time
Cooperative and proactively assist others to manage workloads
Excellent Microsoft Office and electronic daily management skills
Good time management skills, able to work under pressure and deliver to tight deadlines
Good social skills displayed when dealing with a range of people and situations
Strong multi-skills ability
Excellent ability to make sound decisions within scope of the job
Experience & Qualifications
Bachelor’s degree or an equivalent qualification would be an advantage.
At least 2 to 4 years in the Banking sector or Card payment industry.
Closing Date: January 31, 2025
Admin Maintenance Manager
The Job Holder will be responsible for overseeing the daily operations of the bank’s administrative functions and facilities maintenance. This includes managing the vehicle fleet, administrative services, procurement, stationery, the various vendors, building maintenance, etc. The job holder will be expected to effectively manage the costs related to each of these areas, within budget set, while ensuring that services being provided by the Administration and Maintenance department is up to expectations. All activities must comply with company standards and regulatory requirements, which involves supervising staff, maintaining facilities, ensuring smooth operational flow, and fostering a productive and positive work environment.
Key Responsibilities
Managing the fleet to ensure that demands are met on a timely basis.
Monitor the bank’s vehicle tracking system and to oversee the daily operations and maintenance of the vehicles.
Ensure that vehicles are properly maintained and serviced according to schedule
Track fleet expenses and provide regular budget reports
Coordinate with external service providers for repairs and routine maintenance
Monitor fleet usage to ensure cost-effective operations and compliance with safety regulations
Manage the team of drivers, with high expectations in terms of levels of service, courtesy and driving standards
Always ensure strict adherence to the procurement guidelines and procedures.
Regularly provide detailed reports to management, highlighting key metrics, progress, and any potential issues within the procurement process
Continuously reevaluate and update the procurement policy/process as and when required, issuing tenders where required and on a timely basis
Reviewing and adjusting the supplier selection process when required to maintain quality, cost-efficiency, and reliability
Oversee the management of stationery and office supplies for all departments, ensuring that inventory levels are maintained and that supplies are readily available to staff
Implement an inventory control system for stationery to ensure supplies are ordered and replenished on time and keep records of purchases and usage
Collaborate with other departments to ensure timely and efficient administrative support
Maintain accurate records and filing systems in compliance with company policies
Keep stationery costs within budget, while implementing a cost control that ensures we get value for money
Oversee daily building maintenance and ground management, ensuring facilities are well-maintained and presentable
Coordinate with maintenance staffs and vendors to ensure that all work orders are completed promptly and efficiently
Manage cleaning services and ensure the building remains hygienic and welcoming
Keep maintenance costs within budget, while implementing a cost control that ensures we get value for money
Collaborate closely with the Business Continuity Planning (BCP) Lead to ensure the implementation of effective security measures across all departments and facilities
Develop and implement emergency plans for various scenarios (fire, flood, medical emergencies, etc.) and ensure the swift restoration of operations with minimal disruption
Regularly review and update the security processes and policies
Identify and highlight any high-risk areas that could compromise the safety and security of the bank
Ensure that all security systems, including the alarm system, cameras, and water pumps, are thoroughly always tested and fully functional
Implement and maintain a robust access control system to ensure that only authorized personnel can access restricted areas and regularly monitor and update the system to address any vulnerabilities
Provide leadership and direction to all team members under your supervision, setting clear goals, expectations, and deadlines
Monitor team performance and report on key performance indicators (KPIs) and metrics
Delegate tasks efficiently and ensure that employees understand their roles and responsibilities
Address and resolve team member issues, concerns, or conflicts in a timely and effective manner
Ensure that all activities, both administrative and maintenance-related, comply with relevant policies, procedures, and regulatory standards
Maintain detailed records of maintenance activities, facility inspections, and incidents
Prepare and present reports on facilities’ status, fleet usage, and administrative efficiency as required by senior management
Oversee the preparation, usage, and clean-up for special events held at the bank’s facilities
Coordinate logistics, staffing, and maintenance requirements for events to ensure smooth execution
Technical Skills, Knowledge and Competencies
Strong organizational, planning and co-ordination skills
Excellent leadership abilities
Knowledge of facilities maintenance, fleet management, and administrative procedures
Strong interpersonal and communication skills to engage with different teams and stakeholders
Attention to detail and ability to manage multiple priorities simultaneously
Experience & Qualifications
A degree in Business Management or any similar qualification acceptable to the Bank would be an advantage
Minimum of 5 years of experience in an administrative or maintenance management role
Experience in managing teams, overseeing maintenance operations, and implementing administrative functions in a corporate or banking environment
Closing Date: January 31, 2025
Senior Credit Analyst – Credit Underwriting & Risk Department
The role of the job holder is to assist the Credit Underwriting and Risk Team in the performance of their daily duties.
Key Responsibilities
Perform credit assessment of credit requests from all segments, identify risks, highlight mitigating factors and formulate recommendations
Ensure compliance and adherence to Bank of Mauritius guidelines, applicable laws & regulations and internal policies of the bank;
Assist in review of Offer Letters for facilities approved
Provide quality service to internal customers to ensure prompt turnaround time;
Perform daily/regular reviews of arrears and excesses reports on credit facilities granted in order to monitor asset quality
Keep records of facilities which were received, approved and declined
Keep records of facilities which are in the bank’s watchlist
Send returns to BOM on facilities granted under special support programmes.
Attend to credit related queries from management and BOM
Training of junior staffs
Any other cognate duties as assigned by line manager
Technical Skills, Knowledge and Competencies
Knowledge of laws and regulations governing the Banking sector.
Knowledge of accounting and credit assessment.
Strong analytical skills, problem solving skills and decision-making skills.
Good organizational skills, and attentive to details.
Good communication skills and interpersonal skills.
Strong self-confidence and self-motivation.
Ability to work effectively under pressure and deliver to tight deadlines.
Experience & Qualifications
At least 2 -3 years’ experience in the underwriting department with focus on SME & corporate banking in the banking sector.
At least a BSc in Banking, Accounting or Finance, or an alternative qualification from a recognized institution in a relevant field of study
Alternatively, professional qualifications such as: ACA, ACCA, CFA will be an added advantage
Closing Date: January 31, 2025
Let’s Grow Together– Internship Opportunity
Are you an ambitious and driven HSC Leaver looking to kickstart your career in the dynamic world of banking? Look no further, as we have the perfect opportunity for you.
Your Role
Gain hands-on experience in various banking operations, including customer service, financial transactions, and administrative tasks.
Learn about banking products and services to assist customers effectively.
Work closely with experienced mentors who will guide you through your training and development.
What we offer
A supportive and inclusive work environment that values diversity and teamwork
Opportunities for personal and professional development
The chance to be part of a reputable organization with a strong commitment to excellence
Requirements
HSC Leavers
A positive attitude and eagerness to learn
Ability to work effectively in a team and adapt to a fast-paced environment
Passion for the banking industry and a desired to build a successful career in the world of banking & finance
Closing Date: January 31, 2025
Relationship Officer
The job holder must deal with individual retail customers and advise them on various banking and financial products and services offered by the bank.
Key Responsibilities
Provide professional advice on financial products to our customers
Develop customer base and maintain existing customer relationships
Conduct regular review and analysis on customers’ portfolios
Deliver sales and revenue targets
Support migration initiatives and generate sales
Sales of products and services to walk-in and new clients
Complete disclosure to the customers in terms of accreditation, service fees and commission
Provide reports in a time manner as per deadline set
Technical Skills, Knowledge and Competencies
Excellent communication and listening skills
Deal tactfully with irate, impatient or demanding customers
Good sales and negotiation skills
An interest in financial products and markets
Good mathematical and computer skills
An honest and trustworthy manner
Attention to detail
The ability to analyze and research information
Experience & Qualifications
Relevant bachelor’s degree qualification, acceptable to the bank
At least 2 – 3 years’ experience
Closing Date: February 14, 2025