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At ABC, we encourage creativity, have a passion for quality and service, respect the contribution of all our team members, work towards the progress of the Group and the individual, and make employees the heart of our organisation.
Customer Experience and Digital Marketing Officer - Speedfreight Ltd
Are you passionately committed to build your dream career...! Join ABC Group of Companies for a brilliant career in Speedfreight Ltd.
Over the past 41 years, Speedfreight has developed a reputation in the shipping & logistics sector. As part of its strategy, Speedfreight is looking for an experienced and dynamic Customer Experience and Digital Marketing Officer to join its growing team. The role demands strong customer service experience, leads generation, digital technical agility, collaboration and a passion for continuous learning. The candidate will be responsible to develop original content and suggest creative ways to create the company visibility, create and maintain a strong online presence for the company through social media platforms.
Responsibilities:
Customer Experience:
Track customer experiences across online and offline channels
Build and implement an end to end customer journey
Build on customer retention strategies plan
Ensure that the customer experience journey is being adhered and respected at all levels
Involve in designing the best solution options for business and customer needs
Provide analysis and reports on campaigns and surveys
Document processes, develop & implement strategies and improve the overall customer experience
Marketing:
Align marketing initiatives to the overall customer experience
Development and implement marketing strategies and marketing plan(s)
Advertise and promote products and services of the company
Organise and participate in marketing and related events
Create and publish creative written and graphic content for social media pages
Social Media lead generation campaigns
Conduct market research to identify opportunities for promotion and growth
Analyse and prepare reports such as monitoring and analysing marketing campaign performance metrics, website analytics, social media metrics, and other relevant data.
Properly maintain and monitor company’s websites
Conduct market research
Key Competencies:
Sound understanding of Marketing and Customer Experience principles
Knowledge of Adobe Graphic design tools will be an advantage
Flexible, ability to multitask, detail-oriented, positive mindset and creative thinking skills
Excellent communication and written skills in English and French
Good presentation and negotiating skills
Requirements:
A Degree in Marketing
Digital Marketing certifications would be an advantage
Minimum 1 year experience in a similar position
Desirable experience in a Shipping & Logistics company
Speedfreight Ltd reserves the right to call for interviews only the best qualified candidates.
Warehouse Clerk
ABC SHIPPING & LOGISTICS
ABC Shipping & Logistics, a strategic cluster of the ABC Group, is looking for motivated and passionate professionals to join its team.
Main Duties and Responsibilities
Qualifications, Skills and Experience
Closing Date: 21st May 2025
All interested candidates must send their application to:
ABC Shipping & Logistics
Head Office ABC Centre, 2nd Floor, Military Road, Port Louis, Mauritius
Tel: 217 8800 Fax: 217 8805 | Email: recruitment@speedfreight.mu | www.abcshipping.com
The Management reserves the right not to appoint anyone following this advert.
Management Trainee
ABC SHIPPING & LOGISTICS
ABC Shipping & Logistics, a strategic cluster of the ABC Group, is looking for motivated and passionate professionals to join its team.
The selected candidate will report to the assigned Manager and he/she will have to service the operations team and handle special projects
Main Duties & Responsibilities:
Qualifications, Competencies & Skills
Closing Date: 21st May 2025
All interested candidates must send their application to:
ABC Shipping & Logistics
Head Office ABC Centre, 2nd Floor, Military Road, Port Louis, Mauritius
Tel: 217 8800 Fax: 217 8805 | Email: recruitment@speedfreight.mu | www.abcshipping.com
The Management reserves the right not to appoint anyone following this advert.
Customer Service Assistant - Airfreight
SPEEDFREIGHT LTD (Airport Office – Plaine Magnien)
Speedfreight Ltd being part of ABC Shipping & Logistics, a strategic cluster of the ABC Group, is looking for motivated and passionate professionals to join its team.
Main Duties and Responsibilities
Qualifications, Skills and Experience
Closing Date: 21st May 2025
All interested candidates must send their application to:
Speedfreight Ltd
Head Office ABC Centre, 2nd Floor, Military Road, Port Louis, Mauritius
Tel: 217 8800 Fax: 217 8805 | Email: recruitment@speedfreight.mu www.abcshipping.com
The Management reserves the right not to appoint anyone following this advert.
Receptionist & Administrative Assistant - Warehouse Department
ABC SHIPPING & LOGISTICS
ABC Shipping & Logistics, a strategic cluster of the ABC Group, is looking for motivated and passionate professionals to join its team.
Main Duties and Responsibilities
Qualifications, Skills and Experience
Closing Date: 21st May 2025
All interested candidates must send their application to:
ABC Shipping & Logistics
Head Office ABC Centre, 2ND Floor, Military Road, Port Louis, Mauritius
Tel: 217 8800 Fax: 217 8805 | Email: recruitment@speedfreight.mu| www.abcshipping.com